In recent times, healthcare sector has undergone evolution due to rapid advancement in technology. Adoption of new technologies has not only helped to enhance treatments increasing the life span of individuals, but also has significantly improved the administration department in the sector. It has helped in handling patients in better ways without consuming a lot of time. Rapid progress in the field of artificial intelligence is considered to be one of the major factors supporting the growth of the market.
What are the Factors Driving the Market?
Adoption of artificial intelligence in most of the sector to increase the efficiency and reduce human errors is propelling players in artificial intelligence to invest heavy behind research and development activities. Deployment of more matured and sophisticated chatbot processes which have the ability to handle customers are likely to bode well with the market growth. Constant demand for automation in the healthcare sector is driving the leading healthcare sector to adopt chatbott which are likely to solve doubts raised by customers, thus increasing customer experience. Numerous healthcare organizations are using chatbots in plethora of ways, thus testing their capabilities and capacities.
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Which Region Holds the Leading Position?
On the basis of geography, the global healthcare chatbots market is divided into Latin America, Europe, Middle East and Africa, North America, and Asia Pacific. Amongst these, North America dominates the market owing to the presence of strong healthcare infrastructure. Apart from these, demand for a quick healthcare services and effective responsive for doubts and queries from the healthcare sector is helping the region grow tall. On the other hand, Asia Pacific is anticipated to exhibit a steady growth due to progress in healthcare sector in the region.
What are the Recent Developments in Market?
Recently, Lupin, a major pharmaceutical company, launched its chatbot to provide information which are medically verified. The company named it ‘ANYA’ and is designed to clear doubts raised by patients.
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